IT Service Management in Worcester, Massachusetts

IT Support and Security Services

Machado has provided clients with first-rate IT support and security solutions for over 20 years. Our services include the following:

  • Managed IT Services
  • Business Solutions
  • Cybersecurity
  • Network Architecture and Consulting

With our five core values (service, integrity, perseverance, hunger for knowledge, and fun) we ensure that our customers are receiving the best services that will help protect all aspects of their business.

IT support
Managed IT Services

Managed IT Services

Machado offers managed IT services. We’ll take on IT security services within your technology infrastructure so you can focus on running and growing your business. You’ll gain access to our expert support team, who will provide technical support, business backup, disaster recovery, and vendor management.

Business Solutions

When running a business, you probably have specific goals in mind from growing sales, increasing profitability, and reaching more people. However, cyber threats to your business and problems with technology can halt that process. At Machado, we offer various business solutions from centralized cloud solutions to solidifying strong networks for business communications.
Business Solutions
Cybersecurity

Cybersecurity

Let Machado help you stay ahead of threats with our cybersecurity services. We will design, implement, and manage a cybersecurity program that will protect all of your company’s data. We will ensure that your clients can have faith that you are keeping their records secure by staying compliant with frequent cyber audits. With our penetration testing services, we test your security defense to identify any vulnerabilities.

Network Architecture

In both new and established businesses, it’s important to have an IT infrastructure that fits your changing needs. Machado provides network architecture services that streamline all of your internal processes. We will supply a network of expert engineers who will lead system engineering projects. We also provide IT consulting services, partnering with you to develop strategic plans and IT roadmaps aimed at optimizing your IT resources.
Network Architecture

What We Do

Managed IT Services

See dramatic improvements in efficiency and uptime, as our team of IT experts meticulously monitors your devices and systems.

Business Solutions

Do more every day with the best tools and latest tech. A curated suite of IT solutions is just what your business needs to take it to the next level.

Cybersecurity

Proactively keep your people, your infrastructure, and your company safe without cutting corners. Your comprehensive defense is within grasp.

Network Architecture

Lightning fast and effortlessly smooth—that’s how networking is meant to be. Drive productivity and profits with a fresh IT environment.

How Can We Connect with You?

We love to connect, so pick up the phone, reach out for personalized support, or stop by our office and meet us in person!

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Let’s Talk

You have questions. We love to answer.

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Customer Support

Need help? Your help desk is ready.

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Plan a Visit

32 Franklin Street, Suite 500
Worcester, MA 01608