Get your IT challenges solved in real-time with pro-active technical support

Protecting Your Data, Your Company, and Your Reputation

More protection means less effective cyberattacks on your business. Bad actors have a hundred different motives and a hundred different points of entry, and you need to be prepared for them all. That can be overwhelming. With our help, your business will benefit from a multi-faceted approach to protecting your infrastructure, whether it be for secure data, regulatory compliance, or proactive system monitoring.

We’ve Got You Covered


Enhanced Internet Security

Protects your online interactions, wherever you’re logged in


Security Information and Event Management

Alerts you of any suspicious or unusual activities in real-time


Advanced Threat Protection

Secures your email and Office 365 against attacks


Endpoint Detection and Response

Monitors your devices and network events, identifying potential threats and stopping them


Training and Testing

Ensures your employees are knowledgeable about cyberattacks and tests their ability to follow protocols

What We Do

Machado Protect

With an advanced defense in depth strategy, your business will be shielded from active threats and possible damage.


With advanced monitoring, management, and reporting tools, you will be fully prepared for annual audits and assessments, regardless of your industry.

Penetration Testing

With comprehensive testing, you’ll be able to identify the vulnerabilities in your network and start taking action to resolve them.

Does Your Tech Team Catch Things Before They Break?

If not, let us show you what great tech support is like.

Who We Are

Most IT Partners Simply React.

Isn't it time you said goodbye to the reactive, break-fix model for IT services? 

For us, simply reacting is only part of the story. As your partner, we’re committed to both protecting you from the challenges presented by technology, as well as helping you leverage technology to propel your business.

Whether you have 15 or 150 employees, our proactive approach to everything, combined with our technical know-how, will help your company grow and adapt to a changing professional world.

And that’s not the only way we stand out: we’re also a recognized Service-Disabled Veteran-Owned Small Business, supporting companies just like yours since 2001. 

Problems Solved


Customer Satisfaction Rate

Combined Years of Experience

Cups of Coffee

Want to know what makes us tick? 

Watch Our Story play-button

Recent Technology News You Can Use

Check out our updates on the latest data breaches (and other cybersecurity challenges), how-to guides, and other info on trendy tech stuff.

How Can We Connect with You?

We love to connect, so pick up the phone, reach out for personalized support, or stop by our office and meet us in person!

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Let’s Talk

You have questions. We love to answer.

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Customer Support

Need help? Your help desk is ready.

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Plan a Visit

32 Franklin Street, Suite 500
Worcester, MA 01608