508.453.4700

CLIENT PORTAL
Co-Managed IT

Benefit from the Best of Both Worlds

Operate efficiently and get more done by blending internal knowledge with a full team of certified IT professionals.
FREE Checklist: 15 IT Tasks You Can Off-load Month 1

We’re Certified to Design, Implement, and Manage as Many
—or as Few— of Your IT Tasks as You Need.

Certified to Help Your Business Thrive

You can trust that your IT team has a deep level of expertise that is professionally recognized and validated at the highest levels. 

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Get A Unique Blend of Proactive, Responsive, and Secure IT Solutions.

Co-managed IT solutions help companies leverage the strengths of their internal IT pros, with the always-up-to-date knowledge and convenient access of outsourcing. 

FREE Checklist: 15 IT Tasks You Can Off-load Month 1

The IT Landscape Evolves Daily and For a Small Internal Team, It Can Be Hard to Stay on Top of Everything

Cyber threats, software, and protocols change—often daily. Keeping internal software and hardware up-to-date can keep your internal IT team or pro from tackling the big problems. There are three main issues small internal teams face today, including:

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IT Can Never Catch Up

Your entire company is relying on the IT team to assist with everything technology. This results in never-ending IT support to-do lists, keeping them from focusing on more strategic intitiatives that could propel your business forward.

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Missed Opportunities—And Threats

Once your company grows to a certain size, your IT needs can expand exponentially making it difficult for your internal IT team to figure out and focus on what’s important to the business. Often, important technology projects get delayed, and sometimes small, but critical technology threats can be overlooked. 

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Key People Leave

Overwhelmed team members don’t stick around for long and the IT industry as a whole is struggling with attrition making it hard to keep enough skilled technology team members on staff.

Get More Done While Easing the Burden on Your Internal Staff

Create a custom co-managed IT plan for your business and get more accomplished than you ever believed possible.

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Get Proactive Co-Managed IT Support

Partner with a team who operates as both your IT resource and your trusted advisor. We help your internal team stay ahead of cybersecurity threats and provide proactive IT support and services whenever you need it – often before you even realize that you need it.

Work Intelligently and Efficiently

We help identify and fill the gaps in your IT support system, ensuring that solutions are well-thought out, strategic, and get done promptly.

Always Be Ready for the Next Audit

By having a proactive plan, policies, technology, and safeguards in place, your business will be prepared for practically anything.

1

Get Proactive Co-Managed IT Support

Partner with a team who operates as both your IT resource and your trusted advisor. We help your internal team stay ahead of cybersecurity threats and provide proactive IT support and services whenever you need it – often before you even realize that you need it.

2

Work Intelligently and Efficiently

We help identify and fill the gaps in your IT support system, ensuring that solutions are well-thought out, strategic, and get done promptly.

3

Always Be Ready for the Next Audit

By having a proactive plan, policies, technology, and safeguards in place, your business will be prepared for practically anything.

FREE Checklist: 15 IT Tasks You Can Off-load Month 1

Get Your IT Co-Managed in 3 Easy Steps

When you choose to work with our team, you tap into proven experts, processes, and technology.

1. Initial 1-Week Assessment

Based on the complexity of your business and technology, you can typically have a clear understanding and baseline of your current state of compliance within 1 week, based on our professional assessment of your coverage, technology, and policies.

2. Develop Your Compliance and IT Roadmap

Our team then works with you to develop a customized and comprehensive roadmap to gain compliance with your policies.

3. Implement and Maintain

We help you implement the tools, technologies, and policies that help keep you in compliance while positioning you to pass required cyber-insurance audits. 

Testimonials

National Debt Collector

"Helder Machado and his team of engineers and service reps have proven to me they are amongst the most qualified and competent IT solutions providers in New England."

Local Financial Services

"Machado has been a great fit as they have helped us tackle issues such as cybersecurity, disaster recovery testing, as well as maintaining our servers and infrastructure so we can operate efficiently with our clients."

Waltham Financial Firm

"The Machado team with their deep expertise and strong experience, has consistently proven themselves as an excellent company to work with." 

Staying on top of IT threats, tasks and initiatives doesn't have to be stressful.

Talk with a Co-Managed IT expert to learn more.

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Recent Technology News You Can Use

Check out our updates on the latest data breaches (and other cybersecurity challenges), how-to guides, and other info on trendy tech stuff.

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How Can We Connect with You?

We love to connect, so pick up the phone, reach out for personalized support, or stop by our office and meet us in person!

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Let’s Talk

You have questions. We love to answer.

(508) 453-4700
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Customer Support

Need help? Your help desk is ready.

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32 Franklin Street, Suite 500
Worcester, MA 01608

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